Let’s get you to the right people
Whether you’re an organization exploring a partnership or an individual looking for support, there’s a clear path forward. Tell us a little about what you need and we’ll route you to the right team. No one navigates alone.
Two ways to reach us
Choose the path that fits you. Buying or evaluating for an organization is different from getting support as a person, so we keep the two intentionally separate.
Partner & sales inquiry
For health plans, employers, providers, government agencies, community organizations, and schools evaluating peer-first support and care navigation. Talk through your population, goals, and timeline with our team.
- Scoping, pricing, and deployment options
- Security, HIPAA, and compliance questions
- A guided walkthrough of the platform
Access Support
If your school, employer, health plan, county, or program gave you access, or you’re not sure where to start, we’ll point you to login, activate a code, or connect you with a trained Peer Coach.
- Start support or find your access path
- Activate an access code or invitation
- Talk with a person, not a bot
Already using Chaperone, or here for something else?
Pick the destination that matches what you need; each routes to the team best equipped to help.
Help Desk & user support
Already have an account? For login help, technical issues, billing, or account questions, our Help Desk has you covered. This is a separate path from getting support from a Peer Coach.
Media & general inquiry
Press, analyst, speaking, or partnership-adjacent questions? Reach our communications team at media@chaperonehealth.com and we’ll respond promptly.
For press and media inquiries.
Careers
Want to help build peer-first behavioral health, or become a trained Peer Coach? See open roles and what it’s like to work here.
View open rolesSecurity & compliance
Vendor assessments, HIPAA and SOC 2 questions, data-handling reviews, or responsible-disclosure reports: start at our Trust Center and security overview.
Visit security & trustBecome a Peer Coach
Lived experience plus training is what makes the human center of Chaperone work. Learn how to join our community of Peer Coaches.
Explore the pathPrivacy requests
Questions about your data, privacy rights, or how to make a request? Review our privacy practices and notices.
Read privacy practicesSend our partnerships team a note
The fastest way to get matched with the right specialist is the guided router above. If you’d rather leave details, fill out the form and we’ll follow up. This path is for organizations; individuals seeking support should use Access Support.
- A real person reviews every inquiry
- No sales pressure, just a useful conversation
- We’ll route you to the right specialist
Not sure which path is yours?
Tell us what you need in your own words and we’ll route you to the right place: our team for organizations, or to support if you’re looking for help. No one navigates alone.
